Policies

Updated October 8, 2005

Signing In

Entry to Ignite Fitness will not be permitted without swiping in with a valid membership card.
There is a two-dollar replacement fee for lost cards.
If your card is over one year old and showing signs of wear, we will replace it free of charge.

Cancellation Policy

Contracts may be cancelled without any penalty or further obligation within three (3) days from the agreement date. After three (3) days, we require 15 days notice before your bill date if you wish to cancel your month-to-month membership. We do not require notice for cancelling any paid in full membership
Cancellations cannot be taken over the phone. They must be in writing. We encourage you to fill out a written cancellation form at the front desk. If this is not feasible, you have the option of e-mail (info@ignite-fitness.com) or mail. However, if the cancellation is e-mailed or sent through non-certified mail, we cannot guarantee receipt. We have no control over whether it arrives in our offices. Therefore, it is your responsibility to call and confirm we received your cancellation notice. Any refund, if due, will be mailed within 15 days of cancellation.
By New York State Law, you may also cancel this contract for any of the following reasons:

If upon a doctor's order, you cannot physically receive the services because of significant physical disability for a period in excess of six months.
If you die, your estate shall be relieved of any further obligation for payment under the contract not then due and owing.
If you move your residence more than twenty-five miles away from any health club operated by the seller (you must provide proof of new residence).
If the services of the club cease to be offered as stated in the contract.

If you are canceling for a medical condition that prevents you from working out for more than six months or you are moving more than 25 miles away, you must bring in proof of your situation. (Either a copy of your lease in your name at your new address or two bills if you are moving, or a doctor's note for a medical condition.)
Your cancellation fee will be 20% of months remaining on your membership.
Month-to-month memberships are non-cancelable for the first six months with the exception of the above four reasons. After six months of billing, you may cancel your month-to-month membership for any reason, but you still must provide Ignite Fitness with 15 days notice before your bill date.

Freeze Policy

Memberships may be put on freeze for no charge up to six months if you are medically unable to use the gym and have a doctor's written notice indicating length of absence. Freezes will begin when the note and completed paperwork are delivered to the club.
Monthly dues memberships and 1-year paid in full memberships receive three complimentary freezes per calendar year. Each freeze is for one month exactly. Freezes may be run consecutively. We require that you inform us up front as to the length of your freeze. Memberships may be frozen at any time by completing the freeze form (available at front desk), but unless a freeze is initiated by the 1st of the month, Monthly dues members may not see the freeze reflected in their billing until the following month.
There is no fee for freezes.
Retroactive freezes will not be honored under any circumstances.

Transfer of Membership

One year paid in full memberships are transferable. If your membership is in good standing, with consent of management you may transfer your membership. A transfer fee of $50.00 will be charged. Transfers must be done in person or by certified mail.

Buyer's Obligations

Buyer shall not be relieved of his/her obligations to make payments agreed to, and no deduction from any payments shall be made because of a member's failure to use the gym's facilities. Member's dues are for the period of time and are no way related to actual usage of the gym.

Dishonored Check or Bank Draft

If any check or credit card charge payable to Ignite Fitness is not honored, management will assess a $20.00 fee for each check and/or credit card charge rejected to reimburse Ignite Fitness for the costs of collection.
Any balance due on your account from prior months will be billed to you on the next regularly scheduled billing date.

Rules and Conduct

Ignite Fitness reserves the right to terminate the membership privileges of any member who fails to comply with any policies of the club, or for conduct deemed inappropriate by management.
Policies, rules, and regulations may be amended from time to time without notice or issued orally at Ignite Fitness' sole discretion.

Age Restrictions

All children under the age of 18 must have a parent/legal guardian co-sign all paperwork.
Ages 16 and up are permitted to utilize the gym alone.
A parent/legal guardian must accompany children ages 14 and 15. The parent/legal guardian must be in the immediate vicinity of the child. One cannot be in the cardio room and the other in the weight room. The parent/legal guardian must be a member.
Ages 12 and 13 must hire a personal trainer. This is to ensure they exercise in a safe and proper manner under direct supervision.
Ages 12 and 13 are permitted to attend an aerobic or yoga class with his/her parent/legal guardian.
Children under the age of 12 are not permitted in the club. The only exception to this rule would be if they were attending a club-sponsored activity at which children are permitted.

Member's Health & Physician's Clearance Requirements

It is recommended that members and guests do not undertake any strenuous activity without consulting a physician first, and that they have a yearly or more frequent physical examination.
In consideration of use of the facilities at Ignite Fitness, the member and/or guest affirms that he/she is in good health and has no disability, impairment, injury, disease, or ailment that would prevent or limit their ability to exercise, including naive or abusive exercise. The member and/or guest assumes full responsibility for his/her use of the facility and shall indemnify Ignite Fitness, the owner of the club, its affiliates, agents, and employees against any and all liability arising out of use of the facilities.
Any member with certain types of health considerations will be required to have a physician's clearance before beginning their exercise program. Those who need clearance may have their doctor fill out health forms provided by Ignite Fitness, or send us their recommendations on office letterhead. We will also happily speak directly to any health care provider to safely design your exercise program.
Ignite Fitness reserves the right to refund any membership if medical clearance is not available, but deemed necessary.

Personal Training

When joining for three months each member is entitled to one introductory personal training session free of charge.
When joining under the month-to-month membership or one year paid in full membership, each member is entitled to two training sessions free of charge.
Members must give 24 hours notice if they wish to cancel a personal training appointment or they will forfeit that session.
Please note that these training sessions are designed for beginners. If you are looking for a more advanced program, please consider hiring a personal trainer for private sessions.
Please refrain from interrupting trainers while they are working with a client.
When trainers are on duty and not in a session, you are encouraged to approach them with any basic questions you may have. When trainers are at the gym on personal time, we would ask that you please respect this.
Use of non-Ignite Fitness personal trainers is prohibited. Members may not personal train other members.

Independent Contractors

Independent contractors are regularly made available to members of Ignite Fitness. The quality and availability of these services is in no way guaranteed by Ignite Fitness. Ignite Fitness hereby disclaims all liability arising out of the use of independent contractors.

Student Memberships

All students 22 years of age or younger are eligible for student discounts. You will need to show proof of age and school ID.
If you are over the age of 22 but attending school full time, a current school ID and class schedule must be presented. Undergraduate students are considered full time with 12 or more credits per semester; Graduate students are considered full time with nine or more credits per semester.

Dress Code

Proper attire is required.
Sandals are never allowed in the cardiovascular area or weight room.
Sneakers must be worn at all times in the fitness areas. Please make sure your sneakers are clean if worn in from the outside.
Members not in compliance shall be refused entry.

Valuables and Personal Property

Members are urged to avoid bringing valuables into the gym. Ignite Fitness shall not be liable for the loss or theft of, or damage to, the personal property of members or guests, including items left at the front desk.

Lockers

Lockers are provided solely for the benefit and convenience of members. They are available for rent on a long-term basis at the front desk.
Members may provide their own lock for use during their workout time or rent a lock for the day at the front desk.
Long-term rented lockers may only be secured with a lock supplied by Ignite Fitness.
Management will remove any articles left overnight in an un-rented locker.

Group Fitness

Allow enough time to check in at the front desk before each class.
Please do not enter a class more than five minutes late to ensure you do not disrupt the class and are properly warmed up.
Aerobic shoes must be worn in all classes - please do not wear them in from the outside. Dirt from shoes can make the floor slippery and damage the floor.
Please do not bring cell phones into class.

Weight Room

Inappropriate and/or disruptive behavior will not be tolerated in any way.
As a courtesy to our downstairs neighbor, please refrain from dropping weights unnecessarily.
Return weights to their proper place when finished using them.
When asked, allow others to work in with you between sets.
Always ask to make sure someone is done with a piece of equipment or if you can work in between sets.
Wipe upholstery down when finished using a piece of equipment.

Cardiovascular Room

On equipment requiring sign-up you may not sign up for more than a half hour on any of the same type of equipment. A half-hour includes the time it takes to get off and clean the equipment. Do not ask the member waiting if you can stay on past your time slot.
Make sure your shoes are clean before getting on any piece of equipment.

Weather Policy

If it snows during the night but stops by early morning, the gym will open at 8:00 am.
If the snow is still falling at 6:00 am, the weather conditions will dictate when we open.
If it starts to snow at night, we will close early depending on the weather situation.
In any adverse weather conditions, please call the gym or check our website.